How LedgersLab collects, uses, and safeguards your information when you use our accounting and financial management platform.
Last updated: June 24, 2026
LedgersLab, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accounting and financial management platform and services ("the Service").
Please read this Privacy Policy carefully. By using LedgersLab, you agree to the collection and use of information in accordance with this policy. This Privacy Policy should be read alongside our Terms of Service.
We collect information that identifies you as an individual, including:
When you use the Service and connect your financial accounts, we collect:
We automatically collect information about how you interact with the Service:
We use the information we collect to:
The Service includes optional AI-powered features, such as the AI assistant and automated extraction of data from documents you upload (for example, receipts, invoices, and bills). When you use these features, relevant information is sent to third-party AI providers to generate a response or extract the requested data.
Depending on how you use these features, the information processed may include:
We use established AI providers as subprocessors for these features, which may include Anthropic (Claude) and, where configured, OpenAI or other providers. Administrators can configure or supply their own AI provider credentials in the Service's settings, and those credentials are stored encrypted. We do not use your financial data to train our own models, and our AI providers process your data under their respective terms. We do not automatically send your bank-feed transactions to AI providers for categorization; that happens only when you explicitly request it.
We do not sell, trade, or rent your personal information. We may share your information in the following situations:
We share information with vetted third-party service providers ("subprocessors") who process data on our behalf to operate the Service. Each is contractually bound to use your information only to provide services to us. Our subprocessors include:
These providers are authorized to use your information only as necessary to provide services to us.
We may disclose your information when required by law or in response to:
If LedgersLab is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We may share your information with your explicit consent or at your direction (for example, when you invite team members or share data with your accountant).
We use cookies and similar technologies only as needed to operate the Service:
We do not use third-party advertising cookies, marketing or conversion pixels, cross-site tracking, or session-replay technologies. We use limited error- and performance-monitoring tools to keep the Service reliable, and we configure them to redact sensitive information. You can manage or block cookies through your browser settings, though some features may not function properly as a result.
We implement appropriate technical and organizational measures to protect your information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your information for as long as necessary to:
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law or for legitimate business purposes such as recordkeeping.
You have certain rights regarding your personal information:
You can access and download your data through your account settings or by contacting us.
You can update or correct your information through your account settings or by contacting us.
You can request deletion of your account and personal information, subject to legal and regulatory requirements.
You can opt out of marketing emails by clicking the unsubscribe link or updating your preferences.
You can manage cookie preferences through your browser settings, though this may affect functionality.
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Depending on your state of residence, you may have additional rights under applicable U.S. state privacy laws, such as the California Consumer Privacy Act (CCPA/CPRA) and comparable laws in states including Virginia, Colorado, Connecticut, Utah, Texas, and others. These rights may include:
Some financial information we handle may be governed by sector-specific laws (such as the Gramm-Leach-Bliley Act), which can affect how these rights apply. To exercise any of these rights, please contact us using the details below; we may need to verify your identity before responding.
LedgersLab is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of LedgersLab after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
LedgersLab, Inc.
Chicago, IL
Email: [email protected]